The packages reportedly arrived at her home ‘non-stop’ for about a year before Amazon picked them up this week ...

Amazon has started charging a fee for some returns made at UPS stores.. Customers living near a free drop-off location who decide to return their package through UPS may have to pay a $1 fee, an ...

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by ...

In-depth Amazon coverage from the tech giant’s hometown, including e-commerce, AWS, Amazon Prime, Alexa, logistics, devices, and more. Amazon customers can return products at some Staples stores ...

The Information first reported on Amazon’s fee.. Shoppers have become accustomed to endless free returns in recent years, but Amazon and other companies are trying to curb this customer habit.

An Amazon customer used social media to issue a PSA about an alleged change in the company’s return policy. In a viral video that has amassed 226,800 views as of this writing, TikTokerAlexa ...

Amazon is known for fast shipping, but its return process is just as efficient — as long as you know the rules. This guide breaks down everything you need to know about Amazon returns, including ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

When he talked with a customer service representative, he learned it was due to too many returns. After protesting Amazon's decision, including reaching out to CEO Jeff Bezos, Nissim was allowed ...

And although Amazon still advertises free returns for many of its products, what that means in practice may vary by customer. You could be directed, as I was, to a self-service return kiosk at ...

The idea of Amazon banning customers for too many returns is not new. A report from The Guardian in 2016 featured a computer programmer who was kicked off after returning 37 of the 343 items he ...

But to Amazon, his return pattern could appear as a case of abuse. To tell abusive behavior apart from legitimate returns of faulty items, Amazon enlists the help of artificial intelligence .