When we hear the term CRM, we typically think of generating leads and bolstering sales funnels, and to be sure, a major benefit of any CRM platform is to build your company’s bottom line by giving you ...

Legendary engineer and management consultant W. Edwards Deming once said, “A bad system will beat a good person every time.” This truism can easily be applied to the world of sales. Even the best rep ...

What's better than building a company in a fast growing industry? Building a service provider for all the other companies in that fast growing industry. While Mighty started as a plaintiff financing ...

Microsoft made the Release Candidate (RC) test build of its Dynamics CRM 2011 offering available for download as of December 14. This is a publicly available RC and "will be available until the RTM ...

Modern consumers have come to expect that businesses will collect their data; however, many consider this a trade-off in the hope that their personal information will be used to deliver a more robust ...

The bottom line is that despite promising a 360 degree view of the customer, and all the benefits of that level of visibility into customer relationships, CRM systems continue to suffer from lack of ...

Spiro aims to sell CRM software to businesses that have been avoiding traditional CRM products. CEO Adam Honig told me that he and his co-founders Andy Levi (CTO) and Justin Kao (vice president of ...

As a leader in the building materials industry, Dongpeng is actively advancing its digital strategy against the backdrop of industry structure optimization. By deeply applying the Funshare CRM system, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. With all the excitement around Salesforce’s growth, has building customer relationships ...