You can reach Apple Support to solve a wide variety of problems via phone or text chat. The Apple Support website has help and how-to articles, troubleshooting tips, and more. If you find unrecognized ...

Apple recently opened its first retail stores in India, a country that’s become increasingly crucial for the brand’s sales and supply chain. The article pointed out that, until now, customers who ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

It's not everyday you see a CEO take a customer service call. Apple's Tim Cook helped a caller with an iPhone decision during a "CBS Sunday Morning" interview. You guys thought I'd screw it up," he ...

I won't bother you all with the nitty details of the situation, but the bottom line is that my local Apple Store has been sitting on my wife's repaired MacBook Pro for nearly 2 days now, but the last ...

Apple is unique among big tech companies in that it still doesn't have a dedicated generative AI chatbot on its platforms. The company's first attempt at a chatbot is rolling out now in an early ...

Apple is planning to eliminate social media support advisor roles across Twitter, YouTube, and the Apple Support Community website starting later this year, according to multiple sources familiar with ...

Apple Pay has made life a whole lot easier for many people. With a single click, anyone with an iPhone can make a purchase, or pay a bill. However, some Apple customers are claiming hidden costs may ...

Apple launched its Self Service Repair program in the spring of 2022, giving owners of some iPhones and Macs access to the same parts and repair manuals used by Apple-certified technicians. Since the ...