The Philippines is emerging as the go-to choice for businesses that need call center services. Unsplash The Philippines has firmly established itself as a global leader in the call centre industry ...

Tema, 05, GNA-The TDC Ghana Limited, on Thursday, launched its new 24-hour call centre, prestige, and premium services to provide its clients with convenience, efficient and enhanced services.

Introducing this volume, this paper describes the contradictory nature of many aspects of call-centre work, drawing on the results of the EC-funded STILE project to demonstrate the difficulties of ...