Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

Free support for Microsoft Windows 10 comes to an end on Wednesday. That's a big problem since almost half of all Windows ...

Gartner explains how IT leaders can manage their migration from Windows 10 to Windows 11, using the Microsoft ESU programme ...

Finally, while standard site advertisements may display browser tech support scams, they are also commonly used by adware programs. Therefore, if you are constantly seeing browser based tech support ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

Standardization lowers the total cost of ownership through reduced support costs and encourages collaboration and efficiency between all SCU technology support staff. By leveraging the buying power of ...

The basic computer software support policy is to assist with all software in use by faculty and staff on SCU’s campus. However, the enormous variety of software products makes it impossible to deliver ...