Two safe bets are “I’m sorry” and “My condolences.” As for the whole where-have-you-been question, that’s actually not unusual or even terribly important right now.

Should I send an emoji condolence when words fail me? Carolyn Bennett. Contributed to The Globe and Mail. Published January 28, 2024. This article was published more than 1 year ago.

"I recognize your frightened online condolence, and I raise you one heart emoji." If and when you respond to condolences, Shaw recommends that you take as much time as you need.

"I recognize your frightened online condolence, and I raise you one heart emoji." If and when you respond to condolences, Shaw recommends that you take as much time as you need.