Although my column is primarily intended for entrepreneurs, I’m a customer as well. And since relationships are two-way streets, I found it pertinent to discuss how customers can do their part ...

But a customer ending a relationship with you is something you typically want to avoid. ... Here are a few examples: WayRay’s business model slide. (See the full Pitch Deck Teardown).

Offering data to the customer goes beyond B2B applications. As just one example, consider personal finance apps that help users track their spending habits, and then use this data to offer ...

Customer Relationship-Building Strategies. ... For example, if you sell a company its computer equipment, then they may start asking you about office equipment such as copiers.

The results of a relationship based on commitment and trust are cooperative behaviors that allow both parties to fulfill their needs. Customers not only get the product or service they're paying ...

Beyond initially attracting visitors, customer retention is one of the greatest challenges a retailer faces. There are many ways to build customer loyalty in your business, such as establishing a ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents.. The software maker ...

Customer value management is one way to enhance and expand your professional ... Here are some tips for how companies can leverage CVM to improve their relationships: 1. Lead by example: ...