Customer service staff deserves appreciation—both on Customer Service Week and every day. These 10 ideas can help you find the best way to show appreciation that makes your employees feel valued ...

Customer service is a common thread in many things we all do, ... "Thank you," by celebrating your outstanding contributions at our Customer Appreciation Day April 12.

In my 21 years of experience working with small business owners and their customers, here’s what I’ve learned are the three best ways to show customer appreciation. 1. Listen To Understand ...

People always say “seeing is believing” to essentially sum up the idea that you don’t really know what it’s like for someone until you step into their shoes. It’s appropriate to extend this line of ...

Julie Burton started a company at age 50, and she quickly learned how to run a business and become an expert at customer service. She operates ModernWell, a co-working space and collaborative ...

In today’s highly competitive market, home service contractors, whether in HVAC, plumbing, electrical work, landscaping, or roofing, constantly search for ways to stand out. While top-notch service ...

Customer appreciation needs to be an ongoing initiative. It needs to be part of your customer service and customer loyalty strategy. Some of you might be thinking that a constant emphasis on ...

I founded my cannabis business on customer service, a concept that felt non-existent in 2008. It’s always been our standard practice to go beyond expectations to show appreciation for our ...

Great service is something every startup should invest in. One of the first meetings I had while in New Orleans was with the CEO of one of Enhatch’s earliest customers, a medical device startup with ...