How does your brand handle customer service? Do you have any favorite quotes regarding customer service that you want to share?

No matter your industry, we are all operating in a customer service environment that is increasingly fast-paced. With tech developments racing ahead, clients naturally expect customer service ...

Paycom Software, Inc., a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in Customer Service Award winner. Business Intelligence Group ...

Keysight Technologies, Inc. has been awarded the Silver Globee ® Winner for achievement in customer engagement strategy at the 11 th Annual 2024 Globee ® Awards for Customer Excellence. This ...

Inclusive customer service goes beyond good service—it treats all customers equitably, removing barriers that may hinder their access to goods, services, and facilities.

It’s 9 am local time in Istanbul, and at the Ritz-Carlton Hotel the troops are smiling and dressed to serve. But before they face a single guest, they make time for their 10-minute “lineup ...

Endurance named "Organization of the Year" and "Customer Service and Support Team of the Year" at the BIG and Globee® Awards.

The Excellence in Customer Service Awards celebrate those individuals, teams, and organizations that are transforming how companies engage with their customers.

Three Customer Service Megatrends: Post-Pandemic Customer Service Excellence Upland InGenius Amidst its many challenges, the pandemic has revealed a unique opportunity for customer service ...

IntelePeer, a leading end-to-end conversational AI platform provider, announces that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business ...

In a worldwide public vote earlier this month, Wayfair’s top notch service organization also won the People’s Choice Stevie® Award for Favorite Customer Service in the retail category.

Talkdesk announced that it has been named a winner in the 2025 Excellence in Customer Service Awards, presented by the Business Intelligence Group.