To truly stand out and build lasting relationships with your customers, you need to create an emotional connection that resonates with them on a deeper level.

You’re going to encounter customers who are no longer interested in your brand. But there are people you can still win back if you understand their goals and interests.

PARTNER CONTENT - Engaging your customers through email marketing campaigns can drive up sales and help your business grow.

Goodbye, customer touch-points. Hello, ongoing, meaningful contact that actually drives revenue. Here's what you need to know to be more engaging right now.

The first step in getting customers to engage with you is to give them the place to do it. Creating a broader digital community that focuses on your product, brand, ...

Keys to an engaging customer onboarding program: Honesty about our brand and keeping conversations simple surrounding our products are important when engaging with new customers. When we have candid ...

Social media is a powerful tool for engaging with your customers. Some 70% of people in the U.S. and 57% of people worldwide use social media, ...

At Progressive Business Media’s Future Leadership Conference, it became evident that having an online presence for your brand is no longer a nice-to-have – it’s a must-have. The question on the minds ...

Sales MovesJeffrey Gitomer is the author of  The Little Red Book of Selling, and  The Little Red Book of Sales Answers. He can be reached at (704) 333-1112 or via e-mail at [email ...

If entrepreneurs want to engage with customers successfully, they need to take advantage of the part of the post-checkout experience most important to customers: the shipping process. From tracking ...

Your article was successfully shared with the contacts you provided. If your goal is serve your customers well, you must first engage with them. Good customer service includes the manner in which ...

Achieving this vision depends on constantly engaging all Metro riders in the choices about their mobility, with the goal of improving their transit experience. In 2016, county voters passed ...