If you see "Epson Connect Printer Setup cannot find printer" message on your computer, ... Plug the USB cable into another USB port of your computer to check if the USB port is working fine or not.

Are Epson Printers Compatible With Apple Computers?. ... the installation program will prompt you when to disconnect the USB cable after the wireless configuration process is complete.

It can connect to a network via network cable or wirelessly using 802.11ac (Wi-Fi 5). It can also pair with a single computer using a USB cable. With a 1,600-page-per-month recommended duty cycle, the ...

If these steps do not work, then your best bet would be to contact Epson support again for additional help, or if that doesn't help, then connect the printer via an ethernet or USB cable — while ...