If you're having problems with your Digital Voice service, BT's troubleshooting guide has some tips to try out first. If you're still having problems, then you should contact BT directly to complain.

One area we’ve seen people worry about is BT says that telephone extensions are not supported with Digital Voice, but if you are willing to do some wiring, or just do some small adjustments to your ...

The rollout of the service, called Digital Voice, began in 2018 but was put on pause in 2022 when storms affected people in rural areas – digital phone services don’t work in a power cut. At the time, ...

Last year, BT began the major roll-out of Digital Voice – a new home phone service that will mean calls are made over the broadband network, rather than the 40-year-old analogue network.

BT has announced a change to its timetable for moving all customers from the analogue PSTN network onto digital landlines (Digital Voice). The original plan was to complete this migration by December ...

Digital Voice will be a service underpinned by the Openreach full-fibre broadband network, and the new roll-out schedule forms part of an industry-wide shift backed by UK regulator Ofcom and the ...