To foster a worry-free shopping experience and improve customer satisfaction, Shopee aims to maintain an average resolution time of 2.5 working days for processing returns and refunds ...

Shopee is testing a new policy that allows customers to cancel orders later in the shipping process as part of efforts to win business, placing pressure on sellers. After orders are placed on the ...

Online shoppers have rising expectations of e-commerce platforms, but are companies like Shopee able to fulfil them? Read more at straitstimes.com. Read more at straitstimes.com.

11.11 is coming. Who can resist these hyped-up monthly sale events? Not Stomp contributor Xiu. She ordered four cartons of Thirsty Hippo moisture absorbers for $38.89 during Shopee's 10.10 event.

SINGAPORE: Shopee Singapore announced on Friday (Apr 28) that it will commit to an average resolution time of two-and-a-half working days for refunds and return requests, as part of a broader ...