Outbound calling plays a vital role in the success of many businesses. It allows organizations to proactively engage with their target audience, resolve customer issues, and foster long-term ...

Agents Replaced By Outbound IVR Are Grateful — Here’s Why Your email has been sent Discover how outbound IVR systems boost call center efficiency, enhance agent job satisfaction, and improve ...

Time-zone protection: the outbound dialer is prevented from calling a number where the local time is outside of 8am-9pm. DNC list integration: all the numbers on your call lists are checked ...

From sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade efficiency. For ...

Outbound calling has typically been used for initial sales outreach and cold calls, Regal.io makes it a part of the customer journey. Since its launch in 2020, the company has built a roster of 100+ ...

Many businesses operate under the impression that their caller ID (also known as CNAM) appears every time they make an outbound call. However, less than 10% of consumers opt-in to caller ID ...

If you are interested in learning more about how you can automate ChatGPT to make phone calls for you this quick guide will show you how. By integrating ChatGPT-4 with telephony services to enable ...

Did you know dealers have the most success reaching customers on cold calls at 8:00 AM? Leveraging proper outbound phone handling tactics allows your dealership to get ahead of the competition by ...

Regal, a startup building a platform for personalized and branded calls and texts, has raised $38.5 million in a Series A venture found.

A call center is a division of a business, or a third-party firm representing a business, that conducts inbound and outbound communication with prospects and customers. Small business owners often ...

For the past several years, this column has focused on six key legal/legislative issues affecting the teleservices industry. As a reminder, the six are registration/bonding; calling time ...

Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition. This feature-rich addition transforms ...