Sephora customers complain of $0 balance gift cards. Here's why Complaints of gift card fraud against the company have been popping up online steadily for the last year.

A Sephora customer has warned others to be careful when using or buying someone a gift card, after $150 was swindled from her - without her realizing until she went to spend it.

A KTNV viewer recently experienced this firsthand after purchasing two $50 Sephora gift cards for his wife and daughter. When they tried to use the cards, both had a zero balance.

Sephora took the number-one spot this year as the retailer with the best digital gift card program, due to the beauty giant’s consistency across three major categories: the buyer experience ...