Ball has more than 25 years of experience developing enterprise software products in growing markets, with extensive expertise in customer self-service applications and artificial intelligence. Most ...

VISTA, Calif.--(BUSINESS WIRE)--NewRocket, the go-to ServiceNow guide for global enterprise leaders, has been named the 2023 ServiceNow Worldwide Customer Workflow Partner of the Year. The award, ...

Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

Companies to integrate ServiceNow advanced analytics and enhanced AI capabilities into DXC Platform X TM ASHBURN, Va., Nov. 28, 2023 /PRNewswire/ - DXC Technology (NYSE: DXC), a leading Fortune 500 ...

Enhanced integrated data layer unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source Zero Copy ...

Worries over the impact of generative AI on software business models are overblown, according to Morgan Stanley, which ...

The customer services market is focusing too much on the receipt or engagement layer, which ultimately will largely be automated via web self-service or AI chatbots. Enterprises should instead be ...

Zero copy data sharing and bi-directional data exchange connect Oracle data sources and the ServiceNow (NOW) platform, fueling intelligent decision-making for enterprise agility “Data is the ...

ServiceNow NOW is expanding its federal footprint with the recently inked deal with the U.S. General Services Administration (GSA). Through the OneGov agreement, ServiceNow is expected to boost ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, announced today that enterprise software veteran John Ball ...