We all say, “I’m sorry,” far more often than we should. In fact, I do it all the time — even when I did nothing wrong. I usually say those words because I feel bad that something happened to someone I ...

Deeply flawed as we all are, there are infinite mistakes large and small left in our wake. Well-raised as I like to think that most of us were, we are keen to make amends for these transgressions.

"Just Not Sorry" is a Gmail plug-in that identifies qualifying words with an underline so users can come off more confident in their professional communication. It's January 1 - so how are your New ...

The Chrome extension called “Just Not Sorry” warns you when your messages contain wishy-washy language like “I’m no expert” or “sorry, but.” Look back at the last few emails you sent. Do you see ...