How To Integrate Conversation Intelligence Into Marketing And Sales
Conversation intelligence technology can transform how organizations understand and act on customer interactions.
New Microsoft 365 outage impacts Teams, causes call failures
Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures.
How Microsoft's new AI sales agents will help your team close deals faster
On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...
New Microsoft Sales Agents aim to automate tasks and improve deal management
Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.
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Nave: Microsoft Teams calls not routing to 911 dispatch
Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Google Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said ...