Conversation intelligence technology can transform how organizations understand and act on customer interactions.
Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures.
On Wednesday, Microsoft unveiled Sales Agent, which can help sales teams close more deals faster by researching leads, setting up meetings, reaching out to customers, and even closing sales for ...
Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.
Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Google Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said ...