Beyond customer satisfaction, Walmart is also seeing results when it comes to sales, with the company's US same-store sales growing 1% in the most recent quarter, driven by a 1.5% increase in traffic.

Walmart has consistently ... Here's a list of the ACSI's ratings for discount and department stores, ranked from top to bottom, with their customer-service scores in parentheses. 1.

Now, Walmart is attempting to raise its level of customer service, and I couldn’t be happier. I’m a fan of Walmart and a card-carrying member of Sam’s Club.

By the start of this year, Walmart offered order pickup service in more than 2,000 of its 4,500 stores, covering about 75 percent of the U.S. population, Hatfield said. So far it has proved ...