A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

Steph Curry and Devin Booker are two of the most popular players in NBA history. In a recent video from gabbygolfgirl, Curry was recorded having a phone call w ...

Beacon Light Behavioral Health System, an affiliate of Journey Health System, is announcing a new outpatient clinic at 23 ...

Los Angeles-based Boulevard, a business management software platform for self-care businesses, has raised $80 million in ...

Artificial intelligence tools like ChatGPT and Claude are set apart from search engines thanks to their chat component.

KC call center adjusting to elimination of LGBTQ '988' service Trump administration cutting program, citing budget issues ...

fromThe Mark Cuban Heroes Basketball Center is hosting a second edition of its Open Model and Talent Call Saturday July 12, 2025. The event is free and open to the public. Check in begins at 9 ...

Artificial intelligence cannot work efficiently in call centers Artificial intelligence systems experience serious problems, especially in the process of converting speech to text. The study stated ...

Publisher Shueisha Games and developer Acrobatic Chirimenjako have released the second trailer for spirit adventure game Schrodinger’s Call.

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent performance, and ensuring compliance.

Inside Call Center Coach: AI workflows, custom apps, and coaching transform leadership expectations into daily execution — building a competitive advantage others can’t replicate.