Here are five essential recommendations for any organization looking to build a more resilient crisis communications plan: ...

Shop-Ware, providers of a cloud-based shop management platform for independent auto repair shops, has launched a CRM system to empower shops to drive repeat business with service reminders and ...

Shop-Ware’s new CRM is a complete solution designed specifically for auto repair shops in managing client interactions and ...

Maserati plans to present a new business plan shortly, soon after parent company Stellantis' new CEO Antonio Filosa officially starts in his job later this month, the head of the struggling luxury ...

🆓 Free Utility Replies & Tiered Discounts WhatsApp also announced that utility template messages sent in response to a customer’s message will now be free. That means if a customer reaches out first, ...

After FOX4 highlighted rising safety concerns from downtown business owners—concerns they say have gone unanswered—Mayor Quinton Lucas is pushing back.

Google Messages has now widely rolled out a feature that lets you unsubscribe from non-essential business messages.

Text Message Laws Every Business Needs to Follow It's crucial to comply with all applicable regulations while sending marketing messages to customers and prospects.

Adding thoughtful touches, like “thank you for supporting my small business” notes, can make a real difference for your brand. We made a list of simple ways to personalize your customer service and 25 ...

WhatsApp Business has grown to over 200 million monthly users over the past few years. That means there are tons of businesses sending messages to users — ...

The author uses concepts from memory science to help you craft messages — whether it’s a presentation, an email, or a speech — that will be likely to stick.