When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

New details include plans for transporting WMU students from campus, plus renderings showing off the premium seating options.

KC call center adjusting to elimination of LGBTQ '988' service Trump administration cutting program, citing budget issues ...

fromThe Mark Cuban Heroes Basketball Center is hosting a second edition of its Open Model and Talent Call Saturday July 12, 2025. The event is free and open to the public. Check in begins at 9 ...

Artificial intelligence cannot work efficiently in call centers Artificial intelligence systems experience serious problems, especially in the process of converting speech to text. The study stated ...

The County of Monterey is calling for volunteers to help operate temporary evacuation centers set up in libraries during emergencies.

Publisher Shueisha Games and developer Acrobatic Chirimenjako have released the second trailer for spirit adventure game Schrodinger’s Call.

Discover how AI-driven speech analytics is revolutionizing call centers by enhancing customer experience, improving agent performance, and ensuring compliance.

Inside Call Center Coach: AI workflows, custom apps, and coaching transform leadership expectations into daily execution — building a competitive advantage others can’t replicate.

Data centers have a surprising ally: The communities they call home 70% of Americans are comfortable with a data center within just a few miles from their home. Americans may resist power plants ...