Zocdoc, the appointment-booking company, has introduced an automated assistant it says can schedule visits without human ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.

Call to Freedom started in 2016 with just volunteers and no staff. Today, the nonprofit that helps people impacted by human ...

Call centers “can’t keep people ... as a “we-share-in-the-upside kind of thing,” with startups pitching clients on paying them for the cost of 1½ hires and their AI doing the work ...

High ROI is a reality if you have a CRM solution in place. A fully integrated CRM can help your business make even more money ...

We offer live demos, multilingual help centers, and 24/7 assistance to make sure every business—no matter how small—can thrive.” He adds that many of their clients initially thought call ...

Q1 2025 Earnings Conference Call May 8, 2025 5:00 PM ETCompany ParticipantsHeath Sampson - CEO, President, Interim ...

Combs has pleaded not guilty to criminal charges that include racketeering conspiracy, sex trafficking and transportation to ...

Healthcare contact centers continue to experience high call abandonment rates and long ... “We’re excited to be on this journey with our clients and with their help, will continue to expand ...

As it looks to continue to grow its reach beyond its hometown of Powhatan, New Horizon Bank is shifting some of its ...

Operator: Good afternoon and welcome to the eGain Fiscal 2025 Third Quarter Financial Results Conference Call. All ...