With telecom compliance under increasing regulatory pressure in India, enterprises are re-evaluating the resilience and ...

Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy to implement, scalable and often bundles advanced features for ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

AIXA Miner a technology-forward cloud crypto mining company, today announced the global expansion of its infrastructure and ...

Simple2Call Launches Fully Compliant AI Contact Center Suite in India - With telecom compliance under increasing regulatory ...

Software Defined Perimeter Market Value Rising cloud adoption, need for scalable security, and demand for better business protection fuel g ...

The acquisition of Memfault — described by Vegard Wollan, CEO of Nordic Semiconductor, as a strategic choice, not a necessity — accelerates Nordic’s ambitions to become the connectivity hub inside ...

Compared to traditional landlines, cloud-based voice-over-internet-protocol (VoIP) offers benefits such as reduced costs, easy management, scalability and advanced features. Cloud phone systems ...

Discover the best cloud phone systems and PBX of 2025, offering cost-effective software solutions to replace expensive hardware.

Deo circles back to the common theme at AWS. “Speed is our advantage,” he says, echoing AWS Chief Executive Matt Garman’s mantra. “We have to deliver hardware, cost controls, guardrails and creativity ...