Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

A Central Kentucky call center will soon be managed by a new company, and is not closing or laying off its employees.

Family members of detainees and employees at Krome Detention Center have made calls to 911 to ask for medical help after not ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, ...

Fayette County Fire and Emergency Services received a call to the QTS Data Center in Fayetteville regarding an e ...

CLEVELAND, Ohio— The company that owns a Middleburg Heights call center agreed to pay $85,000 to settle accusations that it fired a Black woman by falsely claiming she cursed during a call.

Hundreds rallied in Foley Square Tuesday, including over a dozen local politicians—Zohran Mamdani, the Democratic nominee for ...

THROUGH CALLS, TEXTS AND ONLINE CHATS, OPERATORS OFFER A SHOULDER TO CRY ON SOMEONE WHO LISTENS, AND THE SERVICE IS WIDELY ...

A federal judge Monday agreed to mercy for a former owner of a Foley call center who admitted to participating in a Medicare ...

Hegseth raged at DOGE official who was accused of calling the police to the Pentagon, report says Paranormal investigator known for Annabelle doll tour dies suddenly, group says ...

Riverside County Sheriff's Office officials report that in June 2025, the Riverside Sheriff's Special Victims Unit received ...

Wisconsin’s new budget includes more than 300 less state employees than its last budget, something Republican finance leaders ...