Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...

Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...

In the digital economy and marketplace we operate in, cybersecurity has morphed into something much bigger than just a risk ...

To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

Sarah Gould has led the firm, previously KKT Architects, since 2016. After mulling a rebrand for several years, she switched ...

Altman has said that he is “confident” that AI will first replace customer service jobs as it changes the job market.

A new report also suggests that half of the companies planning drastic cuts and replacing workers with AI will drop their ...

A Starbucks customer who ordered Charlie Kirk’s favourite drink was left outraged after seeing the three-word message written ...

UK retail giant Harrods has disclosed a new cybersecurity incident after hackers compromised a third-party supplier and stole ...