US Stock futures slipped early Thursday after the S&P 500 recouped some of its losses from this week's tariff-fueled slide. S ...

Let’s be frank, buying shoes and clothes for your wife is something that fills most blokes with dread. At least the first few times. The good news? It gets easier. That’s not to say you won’t foul it ...

AirPods 4 are also a new lowest price ever — 34% off with noise cancellation (down to $119 ), 31% off without (down to $89 ).

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Even the most data-driven B2B buyer is influenced by emotion, especially when making financial decisions. Forrester’s ...

These new pre-integrated modules simplify MVNX's architecture and provide a single source of the truth for all customer ...

New technologies have made 24/7 customer relationships possible. It’s time to change your business model accordingly. by Nicolaj Siggelkow and Christian Terwiesch A seismic shift is under way ...

Tesla’s robotaxi push faces safety flaws, legal risks, and issues in Austin, casting doubt on its autonomy vision. Learn why ...

1. Baseline your performance Customer touch-point projects should begin with a review of the customer insights you already have and a map of customer interactions to understand where data collection ...

Sojern, the leading marketing platform built for hospitality, is joining forces with PubMatic (Nasdaq: PUBM), an independent ...