A startup's business model slide needs to paint a picture that shows where the business is now and how it can grow over time.

How Your Data Can Improve Your Customer Relationships Your business data can be so much more than numbers that you throw on a slide presentation.

Automation can unlock the potential for businesses to improve external and internal relationships dramatically.

Another example is hooking up and its subsequent slide into a relationship. One-third of those who married said their relationship with their eventual spouse began as a hookup, and they, too, were ...

The estimated value of each customer can play an integral role when making business decisions, such as whether to invest more in customer acquisition or retention. That said, customer lifetime ...

Trust is the confidence both parties in the relationship have that the other party won't do something harmful or risky, according to the book "Relationship Marketing and Customer Relationship ...

Beyond initially attracting visitors, customer retention is one of the greatest challenges a retailer faces. There are many ways to build customer loyalty in your business, such as establishing a ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents.

Consider the various relationships you have already established and what they cost your business and what they return to you in profits. For example, what does it cost you to acquire a new customer?

A customer relationship model, also commonly referred to as customer relationship management, seeks to improve the relationship between a business and the customer.

My professional relationships have often made a difference in building various paths to monetary gain. Customer value management is one way to enhance and expand your professional relationships.

The problem, however, is that often we do things that directly poison relationships. Usually, that’s because we either lack empathy or we erode trust. This toxic phrase is one of the most ...