New technologies have made 24/7 customer relationships possible. It’s time to change your business model accordingly. by Nicolaj Siggelkow and Christian Terwiesch A seismic shift is under way ...

Identification and segmentation of tumors from CT scans are essential for early detection and effective treatment but they remain challenging due to imaging artifacts and significant variability in ...

The omnichannel business has becomes a hot topic due to the fast development on e-commerce and the customers' acquaintance with multichannel shopping mode. Various business organizations have started ...

NEW YORK--(BUSINESS WIRE)--AmTrust Financial Services, Inc. (“AmTrust” or the “Company”) has been recognized by Celent as a winner of a Model Insurer award for Digital Customer Experience ...

Small business owners generally fall into one of four attitudinal segments, each of which has its own unique mindset and behaviors, according to a recent report from Infusionsoft. The four profiles ...

AmTrust Financial Services, Inc. (“AmTrust” or the “Company”) has been recognized by Celent as a winner of a Model Insurer award for Digital Customer Experience.

SAN FRANCISCO, June 13 (Reuters) - Alphabet's (GOOGL.O) Google, the largest customer of Scale AI, plans to cut ties with Scale after news broke that rival Meta (META.O) is taking a 49% stake in ...

How Customer Expectations Are Changing Business Operations Customers are now comparing your service to Amazon’s frictionless customer experience or Netflix’s hyper-accurate recommendations.