Customer service skills comprise the knowledge, tactics and understanding needed to make customers as satisfied as possible. Here are 12 essential skills.

Customer service skills include the ability to communicate well with customers. Many companies need representatives who are bilingual, particularly those who can speak both English and Spanish.

Ability To Perceive Clients. A good customer service representative knows how to understand clients but, at the same time, also knows how to perceive the person they are communicating with on the ...

Top 10 Customer Service Skills for an Events Coordinator. ... The ability to remain clam and to think clearly under pressure will make your work successful.

There are places of business who have employees who deliver outstanding customer service. It doesn’t have to be a small business either. Chick-fil-a is a chain of over 2,000 restaurants, and the ...

Upwork (Nasdaq: UPWK), the world’s work marketplace, today announced the 10 most in-demand skills for technology, marketing, and customer service inde ...

SPRINGFIELD, Mass. (WWLP)– Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College (STCC).