Customer Service Complaints Have Piled Up For Travel Agency GoToGate, And New Customers Have Meant New Complaints January 6, 2022 / 7:30 AM CST / CBS Chicago ...

“Without excellent customer service, a travel agent will not stay in business,” says Kelly Hardesty of Be The Tourist, a Tampa, Florida-based travel agency.

Online travel agencies provide reasonably good customer service, despite the horror stories you may read. Almost all of the trips go as planned, and customers are happy with them.

When Karen Korr wanted to change part of her European itinerary, she didn’t call Travelocity, her online travel agency. She didn’t send an email or a text message, either. Instead, Korr… ...

Our travel agency partners count on us to provide great service at every touch point, including purchase, policy service interactions, travel assistance and claims management.

List of comparisons for travel agencies; Description Key Travel Travel 100 Group; Type of Agency: Full Service: Online booking tool, Agent Assist, Group Assist for domestic and international travel: ...