The airline lowered its financial forecast for the first quarter as economic anxiety hurts demand for tickets.

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Checking your bag involves a significant amount of human effort: The average checked bag flown with Delta Air Lines is guided by nine people, including ticket agents and a handful of baggage handlers.

Delta Air Lines is taking customer support to the next level by expanding its Delta Customer Service operations to provide 24 ...

Delta passenger Janelle Rupkalvis was allegedly told to keep her cat quiet on a 5 a.m. flight from Seattle to Salt Lake City ...

The most prominent cases of machine-learning and GenAI in HR appear to be focused around candidate identification and ...

One, he’s a cat. Two, he’s not screaming. He’s meowing because there’s a lot of commotion,” she recalled of her reaction ...

The 'Paradise' actor Gerald McRaney has been married to the Designing Women star for 36 years. He explains why she decided to ...

What’s more, the Delta agent said all pets “must be in a clean kennel that doesn’t create discomfort for other customers.” Rupkalvis thought the word “passive” didn’t necessarily ...

In the meantime, she said she texted a Delta agent and asked them to “clarify” their pet policy, just in case “the situation escalates.” “They said that the requirements are that the ...