During a recent panel discussion, marketing leaders shared how emotion, immersion, and AI are transforming customer engagement ...

I asked OpenAI's ChatGPT to suggest amusing ways to celebrate AI Appreciation Day. Snark alert.

A new national survey revealed that the average American experiences 252 good days each year, but some states are feeling the good vibes more than others.

Kalahari Moon opened as a South African community shop a few steps away from where it is today in St Nick’s in July 2005. Twenty years later, Rose still believes that people walk hoping to “find a ...

Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This ...

Recently, Verizon CEO Sowmyanarayan Sampath sent an email to customers. At first, it seems like the kind of generic corporate communication that big companies send from time to time. You know, the ...

The owners of an “iconic” Wiltshire tearoom have confirmed they are retiring after putting the business up for sale. David Clark MBE and his wife Ann have owned The Polly Tearooms in Marlborough for ...

New technologies have made 24/7 customer relationships possible. It’s time to change your business model accordingly. by Nicolaj Siggelkow and Christian Terwiesch A seismic shift is under way ...

A shopper who said he’ll keep coming if tariffs cause price increases: “It is what it is. Just like gas prices, milk prices, ...

Taylor Swift and Travis Kelce were spotted on a lunch date at JoJo's Bar in Chagrin Falls, Ohio, near Kelce's hometown, on Tuesday, July 1. A manager at the eatery exclusively told PEOPLE they ...

This past Thursday, June 26th, the Kentucky-Tennessee Livestock Market held their annual Customer Appreciation Day at their Guthrie location to celebrate 70 years of business.

Yesterday Fabrizio Romano and other top sources put out the information that Chelsea had all but wrapped up a deal to sign Jamie Gittens from Borussia Dortmund.It has yet to be officially ...