AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Consumers are embracing AI, and I believe the platforms that invest will gain a stronger competitive advantage.

Edge AI is unlocking new ways to process data faster, protect assets, and deliver exceptional customer experiences, ...

We propose a new free-ecommerce platform with blockchains that allows customers to connect to the seller directly, share personal data without losing control and ownership of it and apply it to the ...