AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Consumers are embracing AI, and I believe the platforms that invest will gain a stronger competitive advantage.

Edge AI is unlocking new ways to process data faster, protect assets, and deliver exceptional customer experiences, ...

We propose a new free-ecommerce platform with blockchains that allows customers to connect to the seller directly, share personal data without losing control and ownership of it and apply it to the ...

Customers can access the Claude 3 family of vision-enabled models on Amazon Bedrock. Amazon Bedrock is the first managed service to offer all Claude 3 models—Claude 3 Opus, Claude 3 Sonnet, and Claude ...

All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter ...

The competitiveness of the business ecosystem is exponentially increasing nowadays. Cutthroat competition is being observed by the business leaders to retain the customers and to optimize the customer ...

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

This is an Android application built with Jetpack Compose that demonstrates how to use the device's accelerometer sensor to collect and display sensor data, store the data in a local Room database, ...

Indonesia's Attorney General Office has signed an agreement with four telecommunication operators to install wiretapping devices, an official from the Office said, raising questions among analysts ...

Stora Enso collaborated with Microsoft on an initiative that saw the company build an AI-powered platform using Microsoft Intelligent Data platform and Azure data services. It allows the organization ...