For the first time, Facebook is testing live chat agents for English-speaking users who have been locked out of their accounts. The updated support feature comes along with other changes to help ...

It's no secret that live chat software is a powerful tool for businesses of all sizes. In today's digital age, customers expect companies to be available 24/7 to answer their questions and resolve ...

AI-generated live chat summaries and channel QR codes are currently being tested on the YouTube platform.