With tariffs looming large over an already tough retail landscape, Dean Tarpley of Celonis asks how Process Intelligence can ...

A new map shows the cities where in-store shopping has fallen dramatically, accelerating the broader collapse of the American ...

NuORDER by Lightspeed, a leading B2B commerce platform powering wholesale buying and selling, has been selected by NK Retail, operating within NK, a world-cl ...

For many minority-owned businesses, to venture into the world of retail can seem impossible. However, many Black- and brown-owned businesses have successfully made the journey to retail, including ...

The consumer decision making process has changed especially with respect to how they seek information and make decisions. A decade back, consumers searched online and purchased offline but today ...

Learn how process mapping can streamline workflows, improve efficiency, and ensure business continuity with this comprehensive guide.

In the near future, retailers may shrink store footprints in neighborhoods where drone-drops and driverless delivery have taken hold.

Process mapping is essential for visualizing business processes, enhancing customer experience, boosting profitability, and increasing productivity by identifying inefficiencies.

Once your package is 10 stops away, Amazon will send a push notification (to customers who are opted into delivery alerts) to let customer know that they can now use Amazon Map Tracking to track their ...

The Retail Bulletin has announced the establishment of the CX Alliance (CXA) following the recent closure of the Customer Experience Foundation (CXFO). The CXA aims to enhance customer experience ...

Amazon’s Just Walk Out technology just got even more accurate—here’s what’s new New, advanced AI model increases accuracy, making the technology scalable to new locations, so you can skip the checkout ...