Gartner analysts saw e-commerce totaling about 17% of retail sales in 2022, with growth as a percentage of in-store shopping almost leveling off in the next few years. In one blog, Gartner ...

Personalisation has been a key attribute to successful retail over the past decade. So has customisation. Retailers often use the terms 'personalisation' and 'customisation' interchangeably. In ...

Tira, the beauty vertical of Reliance Retail Limited, has introduced Concierge by Tira-- an exclusive service crafted to enhance the luxury beauty experience for its most esteemed customers.

Like many Silicon Valley startups, its team develops and pitches cutting-edge solutions and customer service experiences, promising to make life easier for its consumers. But, this is no robotics ...