The best customer service reps are empathetic, adaptable, and clear communicators—qualities every leader needs in uncertain ...

Laura Kendrick Lope has joined the staff at Aspire Credit Union as a member service representative. According to Aspire, ...

"Logo for Kane & Family Movers – a trusted name in relocation services, symbolizing care, family values, and a solid ...

Curiosity, empathy, and active listening have always been at the heart of great customer experiences. Now, they matter more than ever.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Organisations and charities can also make it more attractive by setting out what they will commit to do for volunteers – not ...

When buyers need to be more cautious about corporate spending, it helps when sellers can demonstrate ROI and showcase ...

If you are looking for a work at home role this summer and you don't mind working on a temporary, seasonal basis, this l ...

For years, the expression“the robot took my job” has brought to mind visions of machines replacing workers on factory floors.

Amid layoffs at Microsoft and other large tech companies, experts are debating whose jobs are most likely to be spared.

A recent AP-NORC Teen Poll poll shows most U.S. teenagers prioritize graduating from college, with 70% of girls and 54% of ...