According to reports, Microsoft says it not only saved money, but increased employee and customer satisfaction as well with ...

The state’s 911 tech management authority is deploying a new tool from Motorola Solutions that could ease burdens for call ...

From clearing up garbled speech on 9-1-1 calls to providing victims with automated investigation updates, artificial ...

While unicorns and IPO-bound giants steal the spotlight, StartupMafia showcases emerging platforms tackling real-world ...

Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Microsoft announced that integrating AI into its customer support and engineering operations has led to cost savings ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

Who are the breakout candidates? Who starts at center? There is plenty for the Lions to answer heading into camp.

A team of paleontologists led by National Geographic Explorer Paul Sereno uncovered a trove of dinosaur fossils in the Sahara ...

In a world being rapidly reshaped by artificial intelligence, political rollbacks, and widening wage gaps, a dynamic panel of ...

Mac OS 26 Tahoe redefines workflows with smarter tools, app updates, and a personalized interface. Upgrade your productivity.