Google will now let everyone in the US call local businesses using AI. The feature, which is now available in Search, allows ...

Experts, lawyers, and tech workers disagree on what Microsoft's layoffs mean for the tech industry and beyond.

Google is rolling out a fresh set of AI-powered upgrades to Search, including access to its most advanced Gemini model yet, a deeper research tool, and a surprisingly useful new feature that can call ...

In partnership with the American Cancer Society’s “I Love You, Get Screened” campaign, The Recorder compiled a list of places ...

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, ...

Shuffling between the various models of ChatGPT, Gemini, Claude, and more can be confusing. Here’s what experts say is the ...

A new referral tool from the Louisville nonprofit St. John Center can be an alternative to calling 911 or Metro311 on people ...

Deo circles back to the common theme at AWS. “Speed is our advantage,” he says, echoing AWS Chief Executive Matt Garman’s mantra. “We have to deliver hardware, cost controls, guardrails and creativity ...

Rogers has been shuffling around its support staff contracts, resulting in around 5,000 Canadian layoffs over several months.

Idaho is taking a major leap into the future of emergency services with the approved funding for Next Generation 911 (NG911). The program will replace decades-old analog infrastructure with a ...

Spokeo reports reverse phone lookup tools help identify unknown callers, verify identities, and monitor digital footprints ...

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...