River called mutual aid during the Gabriel House fire when firefighters were overwhelmed. But they covered stations, not the fire. Here's why.

The mayor of Fall River, Massachusetts said only two people were working at the Gabriel House when a fire broke out Sunday night, killing nine residents at the assisted living facility. An employee told CBS News both workers were new to the job.

River fire chief gave a harrowing recount of the night nine people were killed in a fire at the Gabriel House.