Emily Cooke (BA) is an experienced email marketing professional who currently works as CRM Manager for The Guardian.

Artificial intelligence is not one thing. That simple observation is at the heart of why so many companies struggle to gain ...

In a rush to scale, many organizations are automating dysfunction. Before deploying AI in HR, fix the systems that tech will ...

As a result, employees used their personal time to complete required training by asking a sighted person or manager to help ...