"It really gives people hope," said North Central Mental Health Services, Inc.'s 988 and suicide prevention services director ...

A penny for the thoughts of our thankless call center workers. Long have they had to endure indignant customers fuming at them for problems beyond their control. Now they must suffer accusations that ...

When you call a 1-800 number, you’ll often end up speaking to someone in the Philippines. Call centers are a huge part of the country’s economy, employing more than a million people. In recent years, ...

Beacon Light Behavioral Health System, an affiliate of Journey Health System, is announcing a new outpatient clinic at 23 ...