Fournier started driving on a part-time basis in 1988, advanced to full-time status and then climbed the ladder rung by rung ...

Riders express frustration with reduced Xpress bus service and overcrowding, as ATL monitors ridership and plans improvements.

WMATA's new bus system aims to improve frequency and reliability, but some riders experience confusion and frustration in navigating new routes.

Plus: Chicago fails to notify residents of contaminated drinking water and Alderperson Walter Burnett is stepping down.