A South African man’s TikTok about quitting his call centre job due to its repetitive nature had viewers laughing and sharing ...

Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

iOS 26 can screen calls and hold your place in call center queues Apple is introducing new AI-powered call screening and “hold assist” features in its latest mobile operating system, iOS 26.

The ATM's call for a ban comes after Pretoria-born billionaire Elon Musk claimed that Starlink was not allowed to operate in South Africa because he is not black, sparking controversy over the ...

In the latest Phone by Google app v177.0.763181107 beta release, strings indicate that users can choose between the horizontal swipe gesture and the single-tap buttons on the incoming call screen.

This strategy has helped many South African companies complete their software development projects faster and with a 100% success rate. For a free consultation, contact Codehesion here.

South Africa calls for affordable, balanced energy transition By Maxwell Akalaare Adombila and Colleen Goko May 13, 20257:44 AM PDTUpdated May 13, 2025 ...

An omnichannel contact center enables businesses to engage with customers across multiple platforms—voice, chat, SMS, email, and social media—painlessly and consistently. Rather than juggling ...

"South Africa is committed to an approach that is inclusive, transparent, and focused on action. As the host country and chair of this working group, we are deeply committed to ensuring that this ...

JOHANNESBURG: The South African unit of MTN Group and American low-earth orbit (LEO) satellite provider Lynk Global said on Thursday they had made Africa's first phone call via satellite, a ...

On Thursday, 27 March 2025, on the edge of the small North West town of Vryburg, MTN South Africa and US-based satellite provider Lynk Global conducted Africa’s first satellite-to-smartphone ...

MTN South Africa and low-earth orbit (LEO) satellite service company Lynk Global carried out a successful technical trial of one of the first satellite-to-mobile device phone calls in South Africa ...