I’ve called, I’ve emailed everybody and their grandmother and their grandmother’s sister. Nobody emails you back and nobody calls you back,” said one immigration attorney.

A federal judge Monday agreed to mercy for a former owner of a Foley call center who admitted to participating in a Medicare ...

The Trump and DeSantis administrations have refused to release a roster of detainees, none of whom seem to appear in ICE’s online database.

Berlin-based Synthflow is targeting customer call centers with its conversational AI voice agents, and says it already has over 1,000 clients.

Los Angeles stands as a lesson on the only proven ways to slow the flow of abductions. It isn’t letters and speeches: it’s ...

A fire has temporarily closed the Guilford County Family Justice Center in Greensboro, and the group’s High Point office is serving a role filling the void. The Greensboro site at 201 S. Greene St.

All of which result in the elimination of 27 filled positions and 30 vacant positions - 13 of the positions are administrative. To the extent possible, the impacted employees will be offered existing ...

LOS ANGELES (AP) — At a federal immigration building in downtown Los Angeles guarded by U.S. Marines, daughters, sons, aunts, ...

Jene Wah, Inc.’s newest north Stockton location recently opened. Here’s what to know about the new multi-service, senior ...

CaduceusHealth's fully remote contact center boasts an industry-leading call abandonment rate under 3%, meaning more than 97% of incoming calls are answered. The company's internal QA score now ...

A man died after being shot multiple times Tuesday morning outside the Bethlehem Center on Dinuba Boulevard, authorities said. Officers with the Visalia Police Department responded to reports of ...