“Our global team has grown by 300% in just 12 months since we switched to this cloud MLM software. It's changed the way we onboard, train, and motivate our distributors,” shared Marius Landman , the ...

Simple2Call has launched a fully compliant AI-powered Contact Center Suite (CCS) in India, addressing telecom compliance and ...

With telecom compliance under increasing regulatory pressure in India, enterprises are re-evaluating the resilience and ...

Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy to implement, scalable and often bundles advanced features for ...

From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...

Awarded Best CX Deployment for the innovative, large-scale implementation at the University of Central Florida, and recognized as Highly Commended for the Voca CIC partnership wit ...

Compared to traditional landlines, cloud-based voice-over-internet-protocol (VoIP) offers benefits such as reduced costs, easy management, scalability and advanced features. Cloud phone systems ...

Discover the best cloud phone systems and PBX of 2025, offering cost-effective software solutions to replace expensive hardware.

Software Defined Perimeter Market Value Rising cloud adoption, need for scalable security, and demand for better business protection fuel g ...

The acquisition of Memfault — described by Vegard Wollan, CEO of Nordic Semiconductor, as a strategic choice, not a necessity — accelerates Nordic’s ambitions to become the connectivity hub inside ...