A Central Kentucky call center will soon be managed by a new company, and is not closing or laying off its employees.

Soon, many patients might initiate contact with the health system not by speaking with a call center worker or receptionist, ...

Fayette County Fire and Emergency Services received a call to the QTS Data Center in Fayetteville regarding an e ...

Hundreds rallied in Foley Square Tuesday, including over a dozen local politicians—Zohran Mamdani, the Democratic nominee for ...

A federal judge Monday agreed to mercy for a former owner of a Foley call center who admitted to participating in a Medicare ...

Riverside County Sheriff's Office officials report that in June 2025, the Riverside Sheriff's Special Victims Unit received ...

The Civilian Human Resources Agency (CHRA) encourages Army civilian employees to begin retirement planning early to ensure a ...

The Social Security administration is moving some workers to do teleservice work and address their most pressing needs.

After an initial inspection found pests, a reinspection occurred on July 15. It resulted in another reinspection being needed ...

AI at Microsoft saves $500M in call centers, boosting efficiency and customer satisfaction. Discover how AI is transforming ...

A man is being accused of sending death threats online and by mail to Tampa General Hospital's CEO. Here's what we know: ...

In response to the audit, Mayor Gloria shared this statement with ABC 10News Wednesday. “This was an unprecedented, ...