With its $80 million funding round, Hightouch becomes a startup unicorn. It uses AI to transform marketing and sales, rivaling Salesforce and Twilio.

Microsoft's Dynamics 365 tools for customer service and financial planning, are becoming an increasingly important part of its business, particularly its customer data platform.

Australian energy provider AGL Energy (AGL) has partnered with Microsoft to deploy an innovative, cloud-powered data platform that enables AGL to provide Consumer Data Right services to consumers, in ...

With its ability to collect data in the form of surveys and open-ended questions segmented by language processing, Oomiji’s platform enables the Luxury Marketing Council to develop programming ...

Enterprise customer data platform Treasure Data has just received what the company claims is the largest-ever single round for a CDP.

SAN FRANCISCO, May 14, 2025--Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, kicked off its user conference ...

Walgreens Boots Alliance leverages new technology and data platforms to deliver personalized healthcare and shopping experiences through an omnichannel approach.

Hightouch, a platform that help companies sync customer data across different platforms and systems, has raised $38 million in capital.

Simon Data has always had a different vision for customer data. Instead of just collecting it, it wants to put it to work.

CRM data analytics can help you track sales and service performance and improve your methods. Learn about the types of CRM analytics and how to track them.